About Gorgias
Gorgias is a conversational AI-powered help desk platform designed specifically for ecommerce stores. It consolidates all customer support channels into one unified platform, enabling teams to manage support tickets efficiently using templates, automation, rules, and macros. The platform automates up to 60% of customer inquiries, helping reduce operational costs and improve customer engagement through proactive chat campaigns and personalized shopping assistance. Trusted by over 15,000 brands, Gorgias integrates seamlessly with ecommerce stacks to drive sales and enhance customer service.
Features
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Testimonies
"This tool revolutionized our workflow! Highly recommended for anyone in the field."
"Absolutely love the simplicity and power of Gorgias. A game changer!"
"We've seen a 30% increase in productivity since integrating Gorgias. The features are exactly what we needed."
Basic Info
- Category Customer Support
