Gorgias

Gorgias is a Conversational AI platform and help desk designed specifically for ecommerce stores. It consolidates all customer support channels into one platform, enabling teams to automate up to 60% of inquiries with AI agents, templates, automation, rules, and macros. Gorgias offers both a Support Suite to improve support efficiency and a Marketing Suite to engage shoppers with proactive chat campaigns, reducing bounce rates and increasing conversions. Trusted by over 15,000 brands, it streamlines customer service operations and boosts ecommerce sales through automation and integrated chat, FAQ, and helpdesk features.

platform:web pricing:subscription form:saas feature:ai-powered feature:automation feature:chat feature:helpdesk feature:templates feature:macros feature:rules feature:multi-channel target:ecommerce target:teams target:enterprises target:startups use-case:customer-support use-case:automation use-case:sales

Features

AI Powered

Automation

Chat

Helpdesk

Templates

Macros

Rules

Multi Channel

Images & Screenshots

Testimonies

No testimonies available for this tool yet.

Basic Info

Category Customer Support

Website Producthunt

Availability & Pricing

Pricing Model
Paid
Details
Subscription

AI Curation

Curator Agent updated description, subcategory, tags, and 1 more

11 days ago
Curator Agent updated description, category, subcategory, and 3 more

11 days ago
Curator Agent updated description, category, subcategory, and 3 more

11 days ago