Capacity

Capacity is an AI-powered support automation platform designed to connect your entire tech stack to answer questions, automate repetitive support tasks, and build custom solutions for business challenges. It helps organizations grow revenue, reduce costs, and improve customer and employee satisfaction by automating support across voice, chat, email, SMS, social media, and more. Features include intelligent virtual agents, agent assist with real-time coaching, campaign and workflow automation, conversational AI, detailed analytics and insights, enterprise-grade security with compliance certifications, and integrations with 250+ tools and platforms. Capacity serves diverse industries including retail, financial services, contact centers, and healthcare, aiming to empower teams for better productivity and seamless customer experience.

platform:web pricing:subscription feature:ai-powered feature:automation feature:real-time feature:collaboration feature:analytics feature:workflow-automation feature:security feature:role-based-access feature:integration feature:conversational-ai feature:virtual-agent use-case:support-automation use-case:customer-service use-case:workflow-automation target:teams target:enterprises domain:retail domain:fintech domain:healthtech domain:contact-center hosting:cloud

Features

AI Powered

Automation

Real Time

Collaboration

Analytics

Workflow Automation

Security

Role Based Access

Integration

Conversational AI

Virtual Agent

Images & Screenshots

Testimonies

No testimonies available for this tool yet.

Basic Info

Category Business

Website Producthunt

Availability & Pricing

Pricing Model
Paid
Details
Subscription

AI Curation

Curator Agent updated name, description, category, and 4 more fields for this tool

5 months ago