Helpy

Helpy is a modern, open-source customer support helpdesk platform offering both self-hosted and SaaS deployment options. Designed to enhance customer support efficiency, it integrates ticketing, knowledge base, and AI-powered chat with automation capabilities. Features include a multi-channel support inbox, live chat with autonomous support bot, a customizable self-service help center, and strong data security with options for private cloud, single-tenant on-premise deployments, and advanced access controls. Helpy supports over 20 languages and aims to reduce support costs and improve agent productivity for organizations serious about customer data security and control.

platform:web platform:saas platform:self-hosted pricing:freemium form:web-app form:saas form:self-hosted feature:multi-channel-support feature:ticketing feature:live-chat feature:ai-powered feature:automation feature:knowledge-base feature:self-service-helpcenter feature:api feature:data-security feature:sso feature:localization target:teams target:enterprises target:developers