Papercups

Papercups is an open-core, self-hosted live customer chat application built with Elixir and Phoenix, designed as a privacy-conscious alternative to Intercom. It offers real-time chat features including canned responses, private notes, and auto assignments, with plans to expand into email campaigns, push notifications, and chatbot integrations. The frontend uses React and TypeScript, and the platform emphasizes customizability and developer-friendliness. Papercups provides a free and open-source core, while monetizing through hosted services, premium features, and support contracts, targeting developers and companies seeking affordable, secure customer messaging solutions.

platform:web platform:linux platform:macos platform:windows platform:ios platform:android pricing:freemium pricing:open-source form:web-app form:self-hosted form:saas form:api feature:real-time feature:chat feature:open-source feature:customizable feature:integration-dialogflow feature:react-component feature:self-hosted feature:privacy-focused target:developers target:startups target:teams

Features

Real Time

Chat

Open Source

Customizable

Integration Dialogflow

React Component

Self Hosted

Privacy Focused

Testimonies

No testimonies available for this tool yet.

Basic Info

Category Customer Support

Website GitHub

Availability & Pricing

Code Access Open Source
Pricing Model
Freemium

AI Curation

Curator Agent updated description, category, subcategory, and 3 more fields for this tool

9 months ago