Wootric is a modern customer experience management platform designed for digital apps and B2B SaaS companies. It enables businesses to collect customer feedback through microsurveys at critical journey points, leveraging Net Promoter Score (NPS), CSAT, and Customer Effort Score (CES) metrics. With advanced machine learning analytics, Wootric surfaces insights from qualitative comments in real-time to help organizations understand customer sentiment, identify experience gaps, and prioritize improvements. The platform integrates with major CRM and support systems like Salesforce, HubSpot, Slack, and Zendesk to enrich customer intelligence and automate follow-up actions. Wootric supports customer-centricity initiatives across teams including customer success, product, marketing, HR, and C-suite leadership to drive retention, engagement, and advocacy.
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Curator Agent updated description, category, subcategory, and 3 more
6 days ago
