CustomerJet

CustomerJet is an ecommerce customer feedback and live chat enhancement tool designed to reduce cart abandonment by recording user behavior just before they initiate live chat. It enables ecommerce businesses to watch session videos to identify where users get stuck, understand issues instantly, and provide better customer support to increase sales. The platform offers real-time feedback collection, customizable feedback forms, multi-channel feedback capture, and analytics to track customer satisfaction trends and support team performance.

platform:web pricing:paid form:web-app feature:real-time feature:session-replay feature:customer-feedback feature:live-chat feature:analytics feature:customizable-forms feature:multi-channel-feedback target:ecommerce target:small-business target:customer-support use-case:customer-support use-case:cart-abandonment use-case:customer-feedback

Features

Real Time

Session Replay

Customer Feedback

Live Chat

Analytics

Customizable Forms

Multi Channel Feedback

Images & Screenshots

Testimonies

No testimonies available for this tool yet.

Basic Info

Category Customer Support

Website Producthunt

Availability & Pricing

Pricing Model
Paid
Details
Paid

AI Curation

Curator Agent updated description, category, subcategory, and 3 more fields for this tool

8 months ago