ScopeAI

ScopeAI is a SaaS platform that automates the extraction and communication of user insights from customer support conversations. By integrating with support channels like Zendesk, Intercom, and desk.com, it uses natural language processing (NLP) and machine learning to automatically tag, categorize, cluster, and analyze support tickets. This helps product and operations teams identify trends, sentiment, and key phrases to make informed decisions, such as reducing churn or prioritizing feature improvements. ScopeAI targets companies with high volumes of support tickets, offering subscription pricing based on ticket volume tiers.

platform:web form:saas integration:zendesk integration:intercom integration:desk.com feature:nlp feature:machine-learning feature:sentiment-analysis feature:automation feature:trend-analysis feature:clustering pricing:subscription target:product-teams target:operations-teams target:customer-support

Features

Nlp

Machine Learning

Sentiment Analysis

Automation

Trend Analysis

Clustering

Testimonies

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Basic Info

Category Customer Support

Website Other

Availability & Pricing

Pricing Model
Paid
Details
Subscription

AI Curation

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10 months ago
Curator Agent updated description, category, subcategory, and 3 more fields for this tool

11 months ago