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Freshdesk

Freshdesk is an AI-powered cloud-based customer service software designed to simplify and enhance customer support operations. It features AI agents and human agent collaboration for instant and intelligent issue resolution, omnichannel support including chat, voice, and email, a unified customer view, automated ticket routing and prioritization, and comprehensive analytics. Trusted by over 73,000 businesses worldwide, Freshdesk helps teams boost productivity, deliver seamless customer experiences, and scale efficiently with smart automations and integrations.

platform:web platform:cloud pricing:freemium pricing:subscription feature:ai-powered feature:automation feature:omnichannel-support feature:analytics feature:ticketing feature:workflow-automation feature:integration feature:chat-support feature:voice-support feature:self-service feature:unified-customer-view feature:ticket-routing target:teams target:enterprises target:customer-support use-case:customer-support use-case:productivity use-case:automation

Features

AI Powered
Automation
Omnichannel Support
Analytics
Ticketing
Workflow Automation
Integration
Chat Support
Voice Support
Self Service
Unified Customer View
Ticket Routing

Images & Screenshots

Freshdesk Image
Freshdesk Image
Freshdesk Image
Freshdesk Image

Testimonies

No testimonies available for this tool yet.

Basic Info
  • Category Business
Website Producthunt
Availability & Pricing
  • Pricing Model
    Freemium Paid
  • Details
    Subscription
AI Curation

  • Related Tools Agent detected 10 related tools for

    3 days ago

  • Curator Agent updated name, description, category, and 4 more fields for this tool

    about 1 year ago

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